Our family, along with some friends (eight of us in total), recently traveled to China using Top China Travel (TCT) as our travel agent/tour company. We painstakingly planned the trip with TCT's Janet as our adviser and logistics planner. Janet did an exceptional job with our overall itinerary, inter-China travel, local guide selection, meal and activity planning, etc. Her attention to detail and personal touches, such as providing a surprise birthday cake for one of our fellow travelers, or providing a bottle of champagne for our Great Wall visit, made the trip special.
We did a traditional tour of Beijing, Xi'an, Guilin/Yangshou, and Shanghai, and also squeezed in Zhangjiajie, which was one of the major highlights of the trip. Along with seeing/experiencing most, if not all, of the major attractions in each area, our itinerary also included a calligraphy class, a cooking class, and three entertaining shows. The schedule was quite aggressive but all of our TCT guides were very accommodating and flexible, Sometimes the crowds were extremely challenging, or sometimes we simply needed more time to eat or shop, etc, and each time, our TCT guides simply worked with us to make sure we were happy. Sean in Beijing and Lisa in Guilin/Yangshou were exceptional. We can't say enough about their friendly personalities, professionalism, knowledge, language skills, and organization.
We highly recommend TCT and Janet if you're trying to make a decision on a Chinese tour company. Everything about our tour from the initial planning to the tourist site visits/activities/meals was first class, highly professional, and extremely friendly.