PRIVACY STATEMENT

Effective as of: May 25, 2018

 

TCT Values Your Privacy


Your personal information is highly valued by Top China Travel and we are dedicated to protecting your privacy to minimum any risk of your personal information being abused via unauthorized parties. Your information will only be used in the purpose of offering you a better trip-planning process and enhancing your experience with us. The listed in the following is our policy regarding your personal privacy and your information security. Any additional questions or concerns are welcome at service@topchinatravel.com
 

Personal Information We Collect


What kind of personal information we collect:
 

Top China Travel collects information may include:

  • Name, Gender, Age
  • Email address, Mailing address
  • Nationality, Passport and Visa Data
  • Phone number, Zip code
  • Billing information such as credit/debit card number, account name and billing address
  • Emergency contact number while travelling aboard
  • Browsing device type, land in or take off pages, preferences in surfing. As is true of most Web sites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system. In addition, we may use website analytics tools, or other technologies, like cookies and web beacons, to collect information about your visit to the Sites, including the pages you view, the links you click and other actions taken in connection with the Sites and services. We do not link this automatically collected data to other information we collect about you.


How We Use Personal Information:
 

  • Respond to customer service & offer requests
  • Administer your account
  • Improve our Web site and marketing efforts
  • To obtain airline tickets and hotel bookings & to apply for travel permits in certain regions in China (Tibet, Hong Kong and Macau)
  • To design a fabulous trip to your best interests
  • Send our latest newsletter to you as your request
  • Reach you with relevant promotions on social media
     
Sharing of Your Information


Under no circumstance would we sell your personal information to third parties. However, we may share your personal information with our business partners or authorities in the situations listed below:
 

  • Provide your personal information to hotels, travel sites and airlines in booking during your trip
  • Provide your personal information in mailing you gifts or any personal belongings you had left in China
  • Required by law to comply with a subpoena, or similar legal process
  • Protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request
     
What is "Cookie" and How We Use Cookies?


What is “cookie”?
 

Cookies are small files which are sent to your browser and stored on your computer's hard disk. They only identify your computer and not you personally. Cookies help speed up the booking process so that you do not need to re-type the same information again and again.
 

How we use cookies?
 

Our cookies do not contain any personally identifying information, but they do enable us to gain information on the user of our services. We use cookies to measure site usage such as entry and exit points of visitors, how many people visit a certain section or page and details of searches performed and related information.

If you are making a purchase we will also use cookies to keep track of the transaction from one page to the next. Other than this, we do not store your password or any other information in the cookie, or use it for any other purpose.
 
Children's Privacy


Protecting the privacy of the very young is especially important. We would never collect nor maintain information at our website from those we actually know are under 13.
 

  • Not a single page on our website is designed to attract children under 13 or targets children as our potential customers.
  • Children under 13 may not be able to register or make a purchase on our website without guidance of their guardians.
     
Security Commitment


The security of your personal information is very important to us. When you enter sensitive information (such as credit card number) on our website (www.topchinatravel.com), we encrypt the transmission of that information using secure socket layer technology (SSL).
 

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
 

Additions &Policy Changes


This privacy policy statement is subject to change. Any changes will be posted on this page. Therefore, we encourage you to periodically review this page for the latest information on our privacy practices.
 

Contacts & Suggestions


Guaranteeing your extraordinary experience with Top China Travel and your privacy is our highest priority. You are always welcomed to contact us about any privacy statement by email us at service@topchinatravel.com and your suggestions and opinions will be appreciated and highly valued.